- What kinds of productions do you work on?
- We work on multi-camera television shows, concerts, studio panels and live streams for events and festivals. Our operators cover switching, direction, replay and graphics. If your format is not listed, describe it to us and we will say plainly whether it suits our crews.
- Can you supply a single operator rather than a full crew?
- Yes. Some clients need only a vision mixer or a replay operator to join their own gallery. We discuss which role you need, who will be on comms and how the person fits into your existing team before anything is confirmed.
- Do you bring your own equipment?
- Our core offer is people: operators and technical directors who work on your equipment or the facility's. Where streaming is involved, we plan the encoding and delivery paths with you. We agree in advance what is supplied and by whom.
- How do you handle a stream that drops during a live event?
- We prepare backup paths for every stream before it goes live, and the streaming lead monitors them throughout. If the main route fails, the backup is already ready to take over, and the production team is told what happened.
- How does ordering and payment work?
- You send an enquiry through the contact page and we reply with a written quotation. When you confirm, we issue an invoice, paid by bank transfer. Cancellations and refunds follow the payment and refund policy.
- Do you advise on control room layout?
- We review your layout, signal flow and monitoring, then give you a written plan for a more efficient space. It describes what we found and what we would change, so your team can act on it in its own time.
- Do you offer training for our own operators?
- We run hands-on workshops covering live switching, comms discipline and fault handling. Sessions use real production equipment, and Callum Reid, our Senior Vision Mixer, helps lead the switcher workflow training.
- Where are you based?
- Our office is at 14 Fisherton Mill Lane in Salisbury, and our crews travel to studios, venues and festival sites. Tell us where your production is taking place and we will plan the logistics with you.